A citizens’ assembly will put people at the heart of everything the NHS does...
Tim Kelsey, NHS England’s National Director for Patients and Information, explains the next step towards empowering people Since being established NHS England has been seeking and developing ways to...
View ArticleTransparency can save lives – Tim Kelsey
Tim Kelsey, NHS England’s National Director for Patients and Information, tells the EHealthInsider Live conference why transparency is the key to sustainable high quality services: Sir Bruce Keogh is a...
View ArticleWhen the wisdom of crowds meets the kindness of strangers: why patient and...
When patients are ignored, they are most at risk; that was the central conclusion of the report by Robert Francis into Stafford hospital. Don Berwick, in his safety review, said the NHS should be...
View ArticleA reason to cheer: NHS England’s Excellence in Participation Awards – Tim Kelsey
Tim Kelsey, NHS England’s National Director for Patients and Information, explains how NHS England is celebrating patient and public participation across health and care. The NHS England Excellence in...
View ArticleJoin the discussion on how we can use health information better to improve...
As every shopper or traveller knows, the best supermarkets and airlines have become expert at responding to customer feedback. They make skilful use of these data to offer services that are responsive...
View ArticleThe Friends and Family Test – proof of success through action – Tim Kelsey
By Tim Kelsey, National Director for Patients and Information, NHS England: The Friends and Family Test (FFT) was one of the many responsibilities NHS England inherited from the Department of Health...
View ArticleTogether we can get care.data absolutely right – Tim Kelsey
Tim Kelsey, NHS England’s National Director for Patients and Information, explains the important next steps in the programme: I thought it would be helpful to update you on the latest developments...
View ArticleOne giant step for NHS Citizen – Tim Kelsey
The NHS Citizen project has reached its initial aim – developing a design for how NHS England can improve citizen participation and accountability. This design is a huge step forward for NHS England....
View ArticlePutting digital to work for patients – Tim Kelsey
NHS England’s National Director for Patients and Information looks at how unleashing the power of technology and data can improve patient care: Published in October 2014, the Five Year Forward View...
View ArticleUrgent action is a moral imperative – Tim Kelsey
In April, England became the first country in world to offer citizens the ability to access their GP records online and other digital services in primary care. In the first quarter of this year, more...
View Article
